Video Device Setup

• When we arrive at the site, we’ll discuss the scope of work to ensure that the services purchased meet your needs and expectations. If they don’t, we’ll recommend solutions.

• We’ll unbox and connect up a networked video source devices or new or existing video source device to an existing TV or wirelessly.

• We’ll connect up to 3 subscription services. If you’re interested in content mirroring from a compatible device, we’ll download and configure the needed mobile apps.

• If the firmware or software on your new device needs updating, we’ll also handle that for you.

• We’ll demonstrate how to use your new video device and let you know how to contact us for future support.

* This service does not include TV connection or mounting, concealing wires, antenna setup, or soundbar or receiver setup. Network setup or configuration are also not included.

* Service returns cannot be accepted after installation services are completed.